Privacy Policy

1. Introduction

SimpleRev, Inc. (“SimpleRev”, “we”, “our”, “us”) operates the simplerev.io website and the SimpleRev sales commission management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you use our services.

Account Information

When you create an account, we collect your name, email address, company name, and job title.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, and time spent on various sections.

Device and Browser Information

We collect technical information such as your IP address, browser type, operating system, device identifiers, and referring URLs.

Commission and Sales Data

When you use our platform, you may upload or connect commission and sales data through CRM integrations. This data is processed solely to provide you with our commission management services.

Payment Information

Payment information is processed by our third-party payment processor. We do not store credit card numbers or bank account details on our servers.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity on our website. See Section 7 for more details.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide, operate, and maintain our services
• Process commission calculations and generate reports
• Send transactional emails, including account updates and payment receipts
• Improve our platform and develop new features
• Respond to customer support requests and inquiries
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

• Service providers: We share data with third-party vendors who assist us with hosting, payment processing, analytics, and customer support.
• Legal requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.
• With your consent: We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement industry-standard security measures to protect your personal information. These measures include encryption in transit (TLS) and at rest, role-based access controls, and regular security assessments.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. We may also retain certain information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your data at any time by contacting us at privacy@simplerev.io.

7. Cookies and Tracking

We use the following types of cookies on our website:

• Essential cookies: Required for authentication and session management. These cookies are necessary for the website to function and cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website so we can improve the user experience.

You can control cookie preferences through your browser settings. Disabling certain cookies may limit your ability to use some features of our website.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access your personal data and receive a copy
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict the processing of your data
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at privacy@simplerev.io. We will respond to your request within 30 days.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected about you
• Right to know whether your personal information is sold or disclosed, and to whom
• Right to say no to the sale of personal information (we do not sell personal information)
• Right to request deletion of your personal information
• Right to non-discrimination for exercising your CCPA rights

To submit a CCPA request, please contact us at privacy@simplerev.io. We will verify your identity before processing your request and respond within 45 days as required by law.

10. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your data may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to the transfer of your information to the United States.

We take appropriate measures to ensure that your personal data remains protected in accordance with this Privacy Policy regardless of where it is processed.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SimpleRev, Inc.
Email: privacy@simplerev.io